Omura Vaporiser

The Flowersticks are designed to hold up to 0.15 grams of ground dry herb, however you can fill it with slightly less. The devices are designed to consume small amounts of flower very efficiently and more frequently. This allows you to remain in better control of your experience.

The Flowersticks have been designed for single-use, however we are aware that some of our patients do reuse the Flowersticks once or twice. .

Approximately 1.75 - 2 grams of dry flower.

Any heat you feel is actually from the vapor you are inhaling. The first few puffs can be the warmest as water is evaporating off of the flower, creating what is called ‘hot puff.’ We recommend taking a small puff during the warm-up session to help remove the water vapour before your session starts. Also we recommend that the end of the straw be inside your mouth rather than on your lips (like a drinking straw); this will also remove the hot puff.

Step 1: Fill your Flowerstick with the required dose of your prescribed medical cannabis flower. Make sure that you grind the flower before filling up the Flowerstick Step 2: Select your heat curve on the bottom of the device: High or Low. Step 3: Insert the Flowerstick inside the Series X Heat-Not-Burn device. Flower-end down. Step 4: The device will vibrate indicating that it has turned-on. First vibration accompanied by LED lights flashing indicates pre-heat has started. Allow the device to warm up; indicated by pulsing LEDs, which should take approximately 30 seconds. The device is ready to use when all three LEDs are lit and the device vibrates again. Step 5: Take slow and deep draws through the Flowerstick and enjoy! Step 6: The session will last 3 minutes after warm-up and will vibrate once when finished. Each solid light indicates approximate number of minutes left. Note: Remove Flowerstick if you wish to turn device off before session completes.

Excessive movement, vibration, or rattling of the Flowerstick packs may cause the flower to spill out. This is more likely to happen if the sticks are underfilled or if there are fewer sticks in the pack, allowing for more movement.

Use any regular grinder or milling machine to grind the flower into small enough particles to fall into the Flowerstick cavity. Each flower will be slightly different so experiment to find what works best for you.

Use the tamping plate to compress the ground flower into the Flowersticks only when all of the holes in the tamping plate have been filled to the top. Make sure there isn’t any loose flower remaining in the cavity or it will get stuck between the tamping pins and prevent the tamping plate from compressing properly.

Please refer to the Quick Start Guide or the online Releaf Booklet. If you're using the Home Fill System, you'll need to fill the entire pack of 16 Flowersticks. However, you can also remove individual sticks from the pack and hand-fill them if you prefer. There's no need to fill all 16 at once if you prefer to fill your Flowersticks separately. For guidance, watch the "How To Fill Your Flowersticks" video here: http://l.releaf.co.uk/erlxiam. Please note that if you've removed any sticks from a 16-pack, the remaining sticks cannot be filled using the Home Fill Machine, as it requires all 16 sticks to be filled at once. We recommend keeping a separate pack for single-stick filling if that suits your preference.

No, not all cables are the same. Please use the charging cable provided with the device.

If you have any issues with anything purchased from the Releaf Patient Dashboard shop, please contact the Patient Support Team at support@releaf.co.uk anytime - or call +44 (0) 20 3657 3346, Monday to Friday, 9:00 AM to 5:00 PM (UK time)

No, Heat-Not-Burn, or vaporisation, does not create smoke. Instead, the electric oven heats the plant matter to a temperature well below combustion but high enough to cause the active ingredients to evaporate. This vapour is then inhaled through the Flowersticks, allowing you to get all of the flavour and therapeutic benefits of medical cannabis without the health risks associated with smoking. .

1. Check that you are using the Omura-provided cable; many 3rd party cables will not work. 2. Check that the charging cable is plugged into a wall socket and not a low-power device like a laptop. 3. If it is a Series X, try bypassing the Charging Dock and plugging the charging cable directly into the device. 4. If none of the above works, please contact Releaf Patient Support for help at support@releaf.co.uk

Omura heat-not-burn vaporisers use a convection oven to heat the dried medical cannabis flower, so it is normal for the device to get warm during use. The device has a built-in sensor to prevent overheating.

Yes, unlike disposable vaporisers, the Omura system uses a rechargeable battery, compostable flower sticks and packaging, FSC-certified paper, and no single-use plastics.

First, ensure that your flower is ground to a fine enough particle size to easily fall into the holes of the Home Fill System. Second, avoid pouring all of the ground flower into the cavity at once. Instead, add the flower gradually until it reaches the top. Then, use the provided spatula to smooth it out before tapping the Home Fill System firmly on a surface. This will help the ground flower fall into the holes and fill the Flowersticks lined up beneath them.

Yes, you can. To stop a session halfway through, simply remove the Flowerstick and the Series X will turn-off automatically. To restart the session, insert the Flowerstick and the device will begin to heat-up and the three minute session will restart. To stop a S1 session, press and hold the button until it buzzes to turn it off.

No. Unlike other vaporisers, Omura devices do not require cleaning as the flower is contained within the Flowerstick and does not actually come into contact with the device. This means your device stays clean all the time! At most, we recommend turning the device upside down and tapping it lightly to knock out any flower that may have fallen out of the Flowerstick.

Any heat you feel is actually from the vapour you are inhaling. Don't worry, this is not a health concern. The first few puffs can be the warmest as any moisture evaporates off of the dried medical cannabis flower being vaporised, creating what is called a ‘hot puff.' We recommend taking a small puff while the vaporiser is warming up to help remove the water vapour before your session starts. Also, we recommend that the end of the straw be inside your mouth rather than on your lips (like a drinking straw) - this will also remove the hot puff.

To check the battery level of Series X, insert a Flowerstick. The LEDs will light once to indicate the remaining battery level prior to starting the warm-up phase as indicated by the flashing lights.