Terms of use

RELEAF WEBSITE TERMS

  1. GENERAL

  2. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

  3. We recommend that you print a copy of these terms for future reference. We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

  4. If you make an account and/or purchase goods, medicines or services from our site, our Releaf Patient Terms will apply to you, as made available to you at that time. 

  5. THE SITE

  6. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

  7. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

  8. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

  9. USING THE SITE 

  10. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

  11. You must not use any part of the content on our site for commercial purposes.

  12. You acknowledge that you are responsible for all communications sent via or to this website and agree to your use of this website for proper and lawful purposes only. 

  13. You will not carry out any act or omission or procedure which would or would be likely to: 

  14. damage, delay, interrupt or impair any use or functionality of the site;

  15. cause any illegal, offensive, defamatory or libellous material to be uploaded to, placed on or associated with the site;

  16. breach any third party’s rights, including in copyright, trade mark, privacy, confidence, or any other third-party right; 

  17. conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site; or

  18. cause any inconvenience to the employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and ‘spam’).

  19. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

  20. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

  21. If you wish to raise any issue about any content on our site, please contact us at support@releaf.co.uk. For complaints, please see our Complaints Policy.

  22. THIRD PARTY CONTENT

  23. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

  24. We have no control over the contents of those sites or resources. 

  25. OUR RESPONSIBILITY

  26. Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  27. Please note the terms in our Releaf Customer Terms set out our responsibility to you when you order goods or services from us. 

  28. PRIVACY

  29. We will only use your personal information as set out in our Privacy Policy. 

  30. SECURITY

  31. We do not guarantee that our site will be secure or free from bugs or viruses.

  32. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

  33. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. If you do any of these things it may be a criminal offence which we will report to the relevant law enforcement authorities, and your right to use our site will cease immediately.

  34. OTHER IMPORTANT TERMS

  35. You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.

Terms and Conditions for the "1 Year of Releaf" Promotional Offer

These Terms and Conditions ("T&Cs") govern the promotional offer ("Offer") provided by Releaf Dispensary Ltd ("Releaf"), a UK-based medical cannabis clinic. By participating in this Offer, you agree to the following T&Cs. If you do not agree, please refrain from using the Offer.


1. Promotional Offer

1.1. The Offer provides a discount of £60 off the initial consultation fee for eligible participants, reducing the cost to £39.99.
1.2. To redeem the Offer, use the code 1YEAR60 at the time of booking.
1.3. The Offer is valid for bookings made between [start date] and 23:59 on 15 March 2025 ("Promotional Period").


2. Eligibility

2.1. This Offer is open to new patients aged 18 years or older who are residents of the United Kingdom.
2.2. The Offer is limited to one use per person and applies only to the initial consultation.
2.3. Existing patients or those who have previously booked a consultation with Releaf are not eligible.


3. Redemption

3.1. The discount is applied at the time of booking when the code is entered on Releaf's website or provided to Releaf's Patient Support team.
3.2. Bookings must be made and the consultation completed during the Promotional Period.
3.3. This Offer cannot be used in conjunction with any other discounts, offers, or promotions.


4. Limitations

4.1. The Offer applies only to the consultation fee and does not extend to subsequent consultations, prescriptions, or other services.
4.2. Redemption of the Offer does not guarantee a prescription for medical cannabis, which is subject to clinical approval by a specialist doctor in accordance with UK regulations.


5. Cancellation and Refunds

5.1. If you cancel your consultation or fail to attend, the discounted fee is non-refundable, and the code cannot be reused.
5.2. If Releaf cancels your consultation for any reason, you will be offered the opportunity to reschedule or a full refund of the discounted fee.


6. Disclaimer

6.1. Medical cannabis consultations and prescriptions are subject to strict clinical criteria and regulatory compliance. Use of the Offer does not imply or guarantee access to medical cannabis products.
6.2. Releaf reserves the right to withdraw or amend this Offer at any time without prior notice, provided this does not unfairly disadvantage participants who have already booked under the Offer.


7. Data Protection

7.1. Personal data provided when redeeming the Offer will be processed in accordance with Releaf’s Privacy Policy.
7.2. Your information will only be used for purposes relevant to your consultation and compliance with legal and regulatory obligations.


8. General

8.1. The Offer is subject to availability and operates on a first-come, first-served basis.
8.2. These T&Cs are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.


Contact Information
For questions or concerns about this Offer, please contact:
Releaf Dispensary Ltd
136 Dukes Avenue, Muswell Hill, London, N10 2QB
Email: support@releaf.co.uk