Use our chat feature to speak with one of our expert consultants who can help you identify if medical cannabis can help you.
3 min read
Sam North
Here at Releaf, we are constantly improving our processes and medical cannabis delivery service to ensure that our patients receive their prescribed medication in a timely and efficient manner, and for good reason. This isn't any old online shopping order they're waiting on. It's their medication - something that is vital to their health and wellbeing.
While we understand that receiving medication can be a stressful experience, especially for patients who rely on it daily, our team at Releaf works tirelessly to make the process as seamless and stress-free as possible.
So, continuing our series aimed at answering the questions we hear most often from prospective or new patients, today, we answer, "How does Releaf deliver patients their prescribed medication?"
Through the Royal Mail.
The medical cannabis delivery is tracked from the pharmacy to the patient's doorstep to ensure the safety and security of the medication. Patients are informed as soon as the prescription has been picked up, are supplied with a tracking number, and can monitor the progress of their delivery directly through the Royal Mail tracking system.
The process begins with the patient completing our free, quick, and easy medical cannabis eligibility checker. It takes less than 30 seconds and has just three main questions. If you are deemed eligible, you can sign up with Releaf and book your initial consultation.
During the initial consult, the specialist will ask a series of questions designed to determine if medical cannabis is a suitable treatment option for your condition. There is no single set of questions. Instead, the specialist will have a conversation with you, and based on your answers, medical history, and medical records, the specialist will make an informed decision.
The specialist will then meet with our Multidisciplinary Team (MDT) of consultants that afternoon (or early the next morning if your consultation takes place in the afternoon) to discuss the patient and their case. At this point, the MDT will decide if you are suitable for a private prescription of medical cannabis. If approved, the specialist will then write the prescription.
At this point, you will receive an email and SMS letting you know if you have been offered a prescription. Once you make the payment, the prescription will be sent to the pharmacy.
This initial phase typically takes one to two days from the first consultation.
Once payment has been processed, the prescription is sent out for delivery immediately, and patients can expect to receive their medication within 3 to 4 days. If there are any delays or stock issues, our team will notify the patient and work with the pharmacy to resolve the issue as quickly as possible
As announced in The Sunday Times, Releaf recently partnered with Glass Pharms to try and fix the supply chain issues that have plagued the UK medical cannabis market over the last year or so. Our patients were the first in the UK to receive UK-grown medical cannabis, and now have access to a protected, consistent supply of domestically grown medical cannabis.
If you have any other questions regarding prescription delivery or medical cannabis, more generally, reach out at any point. We also have a blog overflowing with information on medical cannabis, as well as a huge education section - so be sure to check them out.
It is important to seek medical advice before starting any new treatments. The patient advisors at Releaf are available to provide expert advice and support. Alternatively, click here to book a consultation with one of our specialist doctors.
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Am I eligible?Sam North, a seasoned writer with over five years' experience and expertise in medicinal cannabis, brings clarity to complex concepts, focusing on education and informed use.
All of our articles are written by medical cannabis experts, guided by strict sourcing guidelines, and reference peer-reviewed studies and credible academic research. Our expert clinical team and compliance specialists provide valuable insights to ensure accuracy when required. Learn more in our editorial policy.
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