Safe, trusted, and built for you: why UK patients choose Releaf for medical cannabis

Trust matters. Releaf leads the UK in both clinical care and patient credibility

Releaf is the most trusted medical cannabis clinic in the UK (according to Trustpilot reviews). In the 18 months since we first started helping UK patients find relief through alternative and complementary treatment options, just shy of 1,900 patients have left verified reviews, with 86% rating their experience as Excellent.

That trust has been earned through world-class clinical care, careful design, and a commitment to doing things properly and always putting our patients first.

From the outset, Releaf was built for our patients, with regulated prescribing, consistent access to high-quality medication, and a UK-based team ready to help every step of the way. All prescriptions are issued by GMC-registered specialists, and our practice is overseen by the Care Quality Commission.

Since our launch in February 2024, Releaf has had over 70,000 people register to join our community, and we are proud to share that we are the fastest-growing clinic in the UK. Every step of the Releaf journey, from eligibility and consultation to prescribing and delivery, is managed through the custom-built Releaf Patient Platform.

It was designed from the ground up to strip away all those unnecessary delays, simplify care, and give patients access and autonomy they won't find anywhere else. Not just in the medical cannabis sphere, but throughout the entire healthcare system (more on this later).

You can check your medical cannabis eligibility in less than 20 seconds. If treatment isn’t right for you, you won’t lose a penny thanks to our money-back guarantee. And if it is, we’ll guide you through every step with openness, clarity, the highest level of clinical oversight and support, and without any pressure.

9 in 10 of those who apply, become Releaf patients

Releaf exists for one reason: to help UK patients access safe, effective treatment when conventional treatment options have come up short. 

We don’t overpromise. But if medical cannabis is a clinically appropriate option for your condition or health concern, we make sure it is delivered in the safest, most reliable, and clinically appropriate way. 

9 in 10 patients who pass our free eligibility check go on to receive a prescription. That figure reflects careful screening, not guesswork. It means most people who are likely to benefit from Releaf medical cannabis treatment actually do.

Getting a Releaf medical cannabis prescription is simpler than you may think

A safe, natural alternative shouldn’t come bundled up in layer upon layer of red tape. At Releaf, we’ve cut the unnecessary steps and replaced them with a streamlined, supportive process that always puts patients first.

Our truly world-class clinical team is led by our Medical Director, Dr. Sue Clenton, a specialist in oncological care, and supported by 27+ doctors with expertise in chronic pain treatment, neurology, psychiatry, gastroenterology, general practice, and beyond. 

Each treatment plan is reviewed by our multidisciplinary panel to make sure it's not just appropriate, but grounded in expertise, and personalised to each patient. All Releaf prescriptions are fully regulated, meeting UK standards and overseen by the Care Quality Commission and General Medical Council.

You start with a fast and free 20-second medical cannabis eligibility check. If eligible, you’ll be booked in for a 30-minute video consultation with a GMC-registered specialist. If it turns out you’re not eligible during your first appointment, or your doctor decides that cannabis isn’t right for you, you will be refunded for your initial consultation payment.

No awkward calls. No small print. Just safe, legal, fully confidential care.

Head to our fast and free medical cannabis eligibility checker to get started.

Speak to real people who care, available seven days a week

At Releaf, your treatment doesn’t end when your prescription hits your doorstep. For many of our patients, that’s where the real support begins. 

We’ve built a fully UK-based Patient Support Team, compromising of 30+ specialists who have a full understanding of medical cannabis, know Releaf inside out, and get to know you too. They’re here seven days a week to answer your questions, check in on your progress, and help adjust your plan if needed. 

You won’t be endlessly passed between departments or left ‘on read’. Just real people, offering real support, every step of the way.

We’re not just the most trusted providers of medical cannabis in the UK, we’re the most responsive too. We have invested heavily in having the highest support staff-to-patient ratio in the industry, to make sure that there is always somebody available to help when needed. 

What kind of support do all Releaf medical cannabis patients get?

• A 30+ person UK-based support team, trained in cannabis care
• Available seven days a week via live chat, phone, or email
• Unlimited access, no paywalls, no waiting lists
• Regular check-ins to keep your treatment working for you
• A Releaf Medical Cannabis Card for proof of prescription

Peace of mind with your Releaf Medical Cannabis Card

Every Releaf patient receives a free Releaf Medical Cannabis Card. This is a secure, scannable card designed to fit in your wallet and help you prove your legal right to carry and use prescribed cannabis in the UK.

Created with input from law enforcement, it gives you confidence and clarity in the moments that matter.

How it works:

1. Scan the QR code - Use your phone’s camera to scan the QR code on the back of your card. It opens a secure page linked to your active Releaf status.
2. Access your records - Within a few seconds, you’ll receive an email giving you direct access to your current prescriptions and proof of legal treatment.
3. Prove your legitimacy - You can show these records to any police officer or relevant authority, and even share a copy if requested.

It’s fast, discreet, and reassuring, and is delivered free of charge with all initial prescriptions. 

Learn more: The Releaf Medical Cannabis Card

A medical cannabis team built around your condition, not the other way around

Your condition doesn’t fit neatly into a box, so neither should your treatment. At Releaf, we start with your symptoms, medical history, and your overall health needs. Then we build the right team around you.

Every Releaf prescription is rooted in medical evidence, overseen by a specialist MDT team, and delivered under a framework regulated by the CQC and GMC. That means patients get more than access. You can rely on safety, clarity, and care from doctors who truly understand what they’re treating, and how medical may (or may not) help.

What makes Releaf’s doctors different from other UK clinics?

Releaf patients are supported by one of the strongest medical cannabis teams in the country:

• Over 27 GMC-registered specialists and GPs
• Specialists in pain, psychiatry, neurology, oncology, gastroenterology and more
• Treatment plans tailored to your condition, symptoms, and daily life, not just your general diagnosis
• All prescribing decisions are reviewed by our multidisciplinary team for maximum safety and accuracy

Releaf is a GMC-designated body, and our COO, Graham Woodward, is an appointed advisor to the CQC. We don’t outsource governance or try to skirt it. We own it, uphold it, and ensure every single person who works with us meets the highest standards of clinical responsibility and care.

What types of medical cannabis flower are prescribed by Releaf UK?

Releaf patients have access to a curated range of GMP-grade cannabis flower, all prescribed for vaporisation using a dry herb vape device. Options include:

• Several high-THC cultivars 
• Balanced THC/CBD options
• High CBG formulations

Sourced from GMP-compliant producers in the UK, Canada, Australia, Portugal, and Spain, every product is tested for cannabinoid content and terpene preservation.

Six cultivars were originally developed for Releaf patients by Glass Pharms®, the UK’s first licensed facility to produce medical cannabis flower for the domestic market, are also available for suitable patients. Our ongoing partnership ensures that Releaf patients continue to benefit from fresher, faster access, without the import delays or stock issues that have previously plagued the wider industry.

Glass Pharms®' perpetual harvest model avoids the bottlenecks of traditional batch cultivation, ensuring fresher medication, tighter cannabinoid consistency, and greater terpene retention. No long waits. No degraded stock. Just the best medical cannabis flower available directly to Releaf patients. 

Learn more: Releaf’s landmark UK-first partnership with Glass Pharms®

Every single cultivar offered to Releaf patients has been selected not only for its cannabinoid content, but also for its terpene profile, which helps guide its effects. Some patients need calm. Others need focus or energy. Some clinics overlook or underplay the importance of terpene content, but these nuances are crucial to overall therapeutic effects.

Your prescribing specialist will help you choose the most clinically appropriate option, based on your symptoms, your response, and your goals. 

Is medical cannabis oil a good option for managing symptoms?

Often patients who have been struggling (sometimes, for years) to find a baseline of symptom relief, find medical cannabis oils helpful. 

Medical cannabis oils are discreet, precise, and easy to use. They’re usually prescribed to help maintain consistent control throughout the day or night, without sudden peaks or dips, and typically alongside other cannabis-based treatment options. 

At Releaf, we prescribe full-spectrum medical cannabis oils in a range of ratios to suit different clinical needs, including:

• THC 10% : CBD 10%
• THC 20% : CBD 10%
• THC 25% : CBD 25%
• THC 50% : CBD 0%
  
  

This flexibility allows you and your prescribing specialist to find the best option based on how your body (or mind) responds and what symptoms/condition you're aiming to manage, whether it’s chronic pain, anxiety, disrupted sleep, or any number of other health concerns that medical cannabis can be legally prescribed for in the UK.

Some oils come with a gentle mint flavour for comfort. Others preserve a more neutral flavour base. Both options are formulated for consistent dosing and longer-lasting effects.

Are Releaf THC vapes right for me?

For patients who need rapid, pocket-sized relief that’s almost completely odourless, extremely discreet, easy to carry and administer on the go, our medical cannabis THC vape offers a simple, reliable solution you can use wherever your day takes you.

We recently introduced vape prescriptions as part of the Releaf range, starting with the SOMAÍ THC400 Hybrid. This pharmaceutical-grade cartridge contains 400mg THC per 0.5ml and is designed to delivers effects within minutes, which makes it especially useful for breakthrough symptom relief or more flexible support throughout the day.

Each vape cartridge offers consistent, medically supervised dosing and is compatible with a dedicated vaporiser device, which we provide free with your first prescription. While this is the first THC vape available to Releaf patients, more options with varied cannabinoid profiles are coming soon.

Everything in one place with your Releaf Patient Platform

There’s nothing quite like the Releaf Patient Platform in the world of medical cannabis. Built from the ground up, it has been designed to fix the broken parts of the healthcare experience: delays, confusion, and a lack of seamless, integrated care.

From your first appointment to every follow-up, prescription, and delivery, everything is managed in one secure, easy-to-use system. No chasing pharmacies. No switching between services. It’s all in one place.

Learn more: Experts Explain: Investing in innovative technologies: Releaf’s custom-built platform.

Can I manage my Releaf medical cannabis treatment online?

Yes, and we have done everything in our power to make the process as intuitive and simple as possible. Through the Releaf Patient Platform, you can:

• Book appointments, access prescriptions, and message your care team directly through your account
• Follow your delivery journey in real time, with clear updates from dispatch to doorstep
• Easily update your treatment plan or request prescription changes
• Request and download official travel documents whenever you need them
• Set up subscription orders that arrive monthly in discreet, odourless packaging

What makes the Releaf platform unique?

• It's the only medical cannabis platform in the UK built entirely in-house for patients
• It was designed from scratch to give you clarity, control, and autonomy over your treatment
• It includes an integrated prescription system used by both doctors and patients, and it’s faster and more efficient than older health tech systems
• The platform is updated constantly based on real feedback, with thousands of improvements already live
• Built with advanced tech, including Optical Character Recognition (OCR), NHS login, and one-click access to safety and travel resources
• Over £5 million has been invested in this platform since 2023 to ensure it never falls behind and keeps improving the Releaf patient experience. 

Releaf+ gives you better value, predictable pricing, and access to unlimited specialist led support 

Proper healthcare, especially for chronic or ongoing conditions, benefits massively from consistent oversight and support. 

For treatment to be truly effective long-term, patients with ongoing, unlimited access to specialist care have a far better chance of finding lasting symptom control. That means being supported by doctors who understand not just your condition, but also how conventional medicine and cannabis-based treatments can work together to manage it safely and effectively. 

And here’s something worth considering:

In the UK, a single private consultation with a specialist often costs between £150 and £250. With Releaf+, you get unlimited access to specialists for just £39.99 a month.

No long wait times. No clock-watching. No capped contact. No “that’ll be another £200 to review your prescription.” Just consistent, expert-led care, for a fixed and transparent fee.

What do all Releaf patients get?

Whether you go with Releaf+ or “Pay As You Go”, you’ll receive:

• Full access to our world-class clinical team
• Personalised treatment plans shaped around your condition
• Access to all Releaf medical cannabis formats: flower, oil, vape
• Access to your own secure, online patient platform to manage your treatment
• Ongoing follow-ups and patient support
• Confidentiality and privacy protections in line with GDPR and UK law
• Education and resources to help you get the most from your treatment

What do you get with Releaf+?

For £39.99 per month, you get:

• Unlimited specialist consultations

• Free prescription repeats

• Free tracked delivery 

• Reduced pricing on all cannabis-based treatment options

• A fixed monthly fee that makes budgeting simple

Most patients save around £87 per month with Releaf+ compared to “Pay As You Go”, but for many, it’s the unlimited access to clinical care that matters more than the numbers.

For a more detailed breakdown of the two options, see: What's the difference between Releaf+ and Pay As You Go?

Is Releaf the cheapest medical cannabis clinic in the UK?

No. Being the cheapest UK medical cannabis clinic has never been our focus and it never will be.

Releaf wasn’t built to cut corners. We are here to offer safety, clinical integrity, and lasting trust. We believe medical cannabis deserves the same standard of care as any other regulated treatment. That means doing things properly, not just cheaply.

If you’re searching for the cheapest medical cannabis clinic in the UK, it’s worth considering what comes with the price tag. We understand that the highest level of ongoing care and clinical support are both integral for patients who want the best possible treatment outcomes.

Thousands of patients helped, and they’re not shy about it

Our reputation hasn’t been built on marketing claims. It’s been built one patient at a time.

Since day one, we’ve listened closely and acted accordingly. We always keep patients at the centre of everything we do. That’s why Releaf is the UK’s highest-rated medical cannabis clinic on Trustpilot, with more five-star reviews than any other provider.

In May 2025 alone, we received more verified five-star ratings than some clinics have in total. And beyond the numbers, we’re proud of what people say. About the speed of support, the honesty of advice, and the real-world difference treatment has made in their lives.

And, it’s not just Trustpilot where patients are making their feelings known. We also have a dedicated Patient Story section on our website, where people share their journeys in their own words -  from pain relief, help with mental health issues, and better sleep to feeling seen, heard, and finally supported.

Ready to see if medical cannabis is right for you?

It takes less than 20 seconds to check your medical cannabis eligibility. If treatment isn’t suitable, you’ll get a full refund. If it is, we’ll support you every step of the way.

No pressure. No hidden costs. No long waits, or doctors with questionable bedside manners. No need to even leave the comfort of your couch. Just safe, regulated care, built around you and your health needs.

Releaf - Let’s rethink healTHCare