Releaf Protect: Immediate legal guidance for Releaf+ medical cannabis patients
6 min read
Sam North
It’s with great excitement that, as of January 12, 2026, eligible Releaf+ patients now have access to Releaf Protect - 24/7 legal support, provided by Irwin Mitchell Solicitors.
Medical cannabis has been a fully legal treatment option in the UK since November 2018, yet questions and a certain level of uncertainty can still pop up in everyday life, particularly in workplaces, public settings, or when interacting with authorities.
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What does Releaf Protect do?
General understanding of medical cannabis legality in the UK is still surprisingly low. Releaf Protect is here to help you understand where you stand, how the law actually applies to you, and what reasonable next steps may look like if you are ever questioned about your Releaf prescribed medication.
Releaf Protect is here to provide clarity and reassurance in moments when confusion is still the norm, through informed legal guidance.
That said, it is important to be clear about what Releaf Protect does and does not provide.
This is purely a legal guidance service. When you call the provided phone number, you can expect to be offered clear and legally compliant advice on your rights as a prescribed medical cannabis patient in the UK.
It does not replace insurance or ongoing legal representation, nor does it guarantee any legal outcomes.
If you decide to seek ongoing or more detailed legal support, you are within your rights to engage Irwin Mitchell Solicitors (or any other law firm) privately and separately from Releaf Protect. Any such arrangement is entirely separate from Releaf Protect, agreed directly between you and the law firm, and is not funded, managed, or overseen by Releaf.
Who can use Releaf Protect, and what are the eligibility requirements?
It is all very simple. Releaf Protect is available to any and all Releaf patients who have held an active Releaf+ membership for 30 days or longer. That’s the whole story.
When can Releaf Protect provide legal guidance?
Releaf Protect is intended purely for personal situations where your lawful administration of Releaf medical cannabis is ever questioned, misunderstood, or needs to be explained, but always relating to your own medical cannabis prescription and circumstances.
These are typically everyday situations where the law is clear, but general awareness of these laws is still lacking. In practice, this may include:
- Interactions with police or other authorities, where you may need to understand what information you are legally required to show, what questions you may be legally required to answer, what your rights are as a legally prescribed Releaf patient, particularly as police understanding of medical cannabis law has not always kept pace with the legislation itself.
- Situations where you feel that you are being treated unfairly or discriminated against in a workplace or public setting because of your lawful medical cannabis prescription, and want clarity around your rights.
- Questions around disclosure, workplace policies, or requests made of you that relate directly to your prescription and personal circumstances.
- More general questions about your rights and responsibilities as a prescribed medical cannabis patient in the UK.
Releaf Protect is there to help you understand where you stand in these moments. It offers guidance and explanation, rather than intervention, enforcement, or advocacy on your behalf.
It cannot be used on behalf of a company or organisation, or for any advice sought in a professional role such as an employer, manager, director, contractor, or business owner.
How does the Releaf Protect legal helpline work?
All eligible Releaf+ patients have access to a dedicated legal helpline provided by Irwin Mitchell Solicitors. Its role is modest, but also extremely useful in certain situations: to offer clear and practical guidance when your lawful medical cannabis prescription is ever questioned.
Accessing Releaf Protect is easy. You call the dedicated hotline, confirm your eligibilty for the service by providing your name, patient I.D number, and monthly access code. You will then be connected with a trained legal proffesional who will listen carefully to your particular situation before offering any advice
Your advisor can help how the law applies to to you, what information is sensible to share, and what reasonable next steps may look like for both yourself, and the person questioning your prescription. This could include discussion of materials you already have on hand, such as your prescription details or your Releaf medical cannabis card, where appropriate.
All advice is given on the basis of the information you provide at the time, and is offered as guidance rather than intervention. The service is offered on a fair and reasonable use basis and is intended for occasional support, not as a direct substitute for ongoing legal representation.
What are the limits of Releaf Protect, and how is my information handled?
Releaf Protect applies strictly to matters connected to your Releaf medical cannabis prescription, not to unrelated legal matters or disputes/incidents that predate your eligibility to use the service.
Ongoing legal representation, litigation, or repeated case handling fall squarely outside Releaf Protect’s scope of practice, as does any advice relating to criminal activity. Releaf Protect is there to clarify and explain, not step in to handle legal cases or act as a solicitor on your behalf.
Any legal advice offered by Irwin Mitchell Solicitors is given independently by qualified legal professionals, separate from Releaf. Releaf does not provide legal advice and does not receive the content of any guidance given.
Only limited information is shared where necessary to confirm eligibility, operate the service, and all is handled in accordance with our Privacy Notice. The legally binding Releaf Protect Terms and Conditions apply whenever the service is accessed.
What are the next steps for Releaf medical cannabis patients?
For many UK medical cannabis patients, the greatest challenge is battling the stigma surrounding general cannabis usage, and the misunderstanding that comes with the simple fact that public awareness hasn't kept pace with the law. Navigating that gap can and does sometimes feel unnecessarily complicated and tiring, even when you have done everything correctly.
Releaf Protect is there to help bridge that gap as part of the wider picture. As the UK’s most trusted medical cannabis clinic, we are ever evolving to offer Releaf patients the best possible service and treatment options available in the UK.
If you would like to learn more about your potential eligibility for a UK medical cannabis prescription, feel free to head to our medical cannabis eligibility checker. It costs nothing, is obligation-free, takes less than 20 seconds to complete, and offers a straightforward way to gain clarity before deciding what comes next.
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It is important to seek medical advice before starting any new treatments. The patient advisors at Releaf are available to provide expert advice and support. Alternatively, click here to book a consultation with one of our specialist doctors.
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Sam North, a seasoned writer with over five years' experience and expertise in medicinal cannabis, brings clarity to complex concepts, focusing on education and informed use.
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